Changes to Duo are coming
In Spring and Summer of 2024 several applications that use Duo for 2-Step Verification will look different.
The background
Duo is one of the 2-Step Verification methods that UNC-Chapel Hill uses to keep University systems safe and stay ahead of security threats. In February 2022, Duo released a new version of its web-based login screen. This is a continuation of a series of changes by Duo to increase accessibility and improve usability, which started with the mobile app update. All applications at UNC using the old prompt need to be changed to use the new prompt or an alternate solution. Most applications must be changed by March 30, 2024.
The plan
Individuals that use the Duo-enabled applications below may notice changes. We’ll link to and update a page for each application as the information becomes available.
Application | Planned update date |
Duo Registration & Device Management | February 27, 2024 |
Self Service (selfservice.unc.edu) | February 29, 2024 |
ConnectCarolina (Human Resources & Student Administration) | March 25, 2024 |
Virtual Private Network (VPN) | April 10, 2024 |
Citrix | May 13, 2024 |