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Resume

EXPERIENCE

UNC CHAPEL HILL, Chapel Hill, NC APR 2018—Present

Director, Instructional Services & Adjunct Instructor

Lead instructional consultant at School of Information and Library Science helping faculty and staff with digital strategy, content development, and implementation.

Key Achievements:

  • Streamlined online course development process using LEAN Technology principles resulting in 25% reduction in production time for new courses
  • Provided mentoring, coaching and training to support ongoing continuous improvement of methodologies and tools for 30 faculty members and 15 staff resulting in 40% increase in student engagement
  • Re-designed course sites and curriculum for 40 credits PSM program that in turn increase student enrollment by 400% in two years

IN THE KNOW CAREGIVER TRAINING RALEIGH, NC FEB 2018 – APR 2018
eLearning Specialist
Design highly interactive and engaging SCORM compliant eLearning courses from the existing training content.

NUIX, RALEIGH, NC OCT 2017 – JAN 2018
Elearning Instructional Designer
Create end-to-end (design, develop, and distribute) e-learning solutions.

LOCAL GOVERNMENT FEDERAL CREDIT UNION (LGFCU), Raleigh, NC OCT 2015—OCT 2017
Instructional Technologist
Designed interactive and engaging online training for LGFCU employees

Key Achievements:

  • Consulted with business stakeholders to develop technical learning programs that help meet the federal compliance requirements and enhanced business knowledge by 25%.
  • Develop a curriculum that outlines the consistency of learning objectives, activities, and assessments that increased employee morale and retention increased productivity, promote better decision-making, create better teams, and empower future leaders.

INC RESEARCH Raleigh NC May 2015 – Sep 2015
Clinical Education ePortal Administrator
Administering client facing ePortal sites, LMS and virtual classroom systems for the Clinical Education Group.

DUKE CLINICAL RESEARCH INSTITUTE, CONTINUING MEDICAL EDUCATION, Durham, NC APR 2012— MAY 2015

Learning Consultant
Supported, planned, developed and implemented eLearning learning techniques in support of continuing medical education-related projects to close practice gaps by ensuring competency and performance of doctors

Key Achievements:

  • Collaborated in developing 20+ educational intervention grants for continuing medical education to close the identified practice gaps among doctors
  • Consulted with multiple stakeholders to identify gaps of the targeted audience and recommended learning experience with appropriate utilization of current and emerging technologies

FAYETTEVILLE STATE UNIVERSITY, FACULTY DEVELOPMENT OFFICE, Fayetteville, NC JAN 2006—APR 2012
Instructional Designer and Technologist
Facilitated programs and services to enhance educational outcomes by advocating the appropriate integration and adoption of technology (tools) in instruction and curriculum

Key Achievements:

  • Instituted planning and implementation of a process for the success of the online nursing program
  • Implemented Online Faculty Teaching Certification Program to revive the online nursing program
  • Revitalized the online course development process with Quality Matter Rubrics that guided faculty to successfully align learning objectives with assessment strategies

EDUCATION AND CREDENTIALS

NORTH CAROLINA STATE UNIVERSITY, JENKINS GRADUATE SCHOOL OF MANAGEMENT, Raleigh, NC May 2022
Master of Business Administration (MBA), STEM MBA, Business Analytics and Marketing Management
An economic case study: The Stent Market in India.
Used machine learning and demand sensing to enhance short-term forecasting for EATON corporation

UNIVERSITY AT BUFFALO, SCHOOL OF INFORMATICS, Buffalo, NY February 2006
Master of Arts (MA), Informatics
Capstone Project: Database of Student Portfolio

UNIVERSITY AT BUFFALO, SCHOOL OF INFORMATICS, Buffalo, NY February 2006
Master of Library Science, Library Information Science
President of Student Chapter of ASIS&T

UNIVERSITY AT MUMBAI, SHIVAJI RAO SCHOOL OF ENGINEERING, Mumbai, India June 2000
Bachelor of Engineering, Electronics and Telecommunication

GRADUATE INSTRUCTIONAL DESIGN CERTIFICATION, UWSTOUT, STOUT, WI December 2011