APPLES Reflection

Buckner Heavylift, one of the leading crane companies, understands the importance of ongoing training for its workforce. Keeping up with the latest safety protocols and industry standards is not just a matter of compliance but also a competitive advantage, promoting career growth and ensuring the company’s longevity.

Currently, Buckner’s operators are required to take numerous training courses annually to stay up-to-date with industry practices. This continuous education is crucial to minimizing risks and avoiding liabilities. Yet, the effectiveness of this training is being compromised by the company’s outdated and difficult-to-navigate course training website.

The site’s user experience issues, combined with the inflexible stance of the website provider who licenses essential industry courses, have led to the need for a new solution. Buckner aims to create a website that will retain the core content from the existing provider but overhaul the interface and user experience entirely.

The new website will have a streamlined interface, allowing users to log in via Single Sign-On (SSO), which offers a more straightforward and secure way to access the system—one that wasn’t available previously. Upon logging in, operators will see a clear overview of their required courses for the upcoming quarter. This at-a-glance view will make it easier for them to keep track of what’s needed to stay compliant and improve their skills.

A key feature will be the notification system, which will alert users to courses that are due soon, helping to ensure that everyone completes their mandatory training on time. By simplifying the course management process, the new website will not only enhance the user experience but also contribute to better compliance with training requirements.

The development of this new website will enable them to manage the professional development of their operators more effectively. It represents a step forward in streamlining the process of maintaining the high safety and performance standards for which the company is known.